Examines the successful implementation of quality circle programmes in manufacturing firms. Presents work carried out during a research project undertaken to analyse the difficulties manufacturers and quality managers presently face in implementing successful quality circle programmes and develop an expert system to overcome these difficulties by providing expert advice and solutions. Discusses the importance of quality circle programmes in total quality management, and appraises the ability of the expert system to implement them. Illustrates the development methodology and functioning of the IBM PC‐based expert system developed during the research through a number of figures which include sample runs. Concludes by describing the primary benefits of this expert system and efforts taken to validate it.
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1 October 1996
Research Article|
October 01 1996
An expert system for implementing successful quality circle programmes in manufacturing firms
P. Aravindan;
P. Aravindan
Department of Mechanical Engineering, PSG College of Technology, Coimbatore, India
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S.R. Devadasan;
S.R. Devadasan
Department of Mechanical Engineering, PSG College of Technology, Coimbatore, India
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E. Narasimha Reddy;
E. Narasimha Reddy
Department of Mechanical Engineering, Sri Vasavi College of Engineering, Hyderabad, India
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V. Selladurai
V. Selladurai
Department of Mechanical Engineering, Coimbatore Institute of Technology, Coimbatore, India
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Publisher: Emerald Publishing
Online ISSN: 1758-6682
Print ISSN: 0265-671X
© MCB UP Limited
1996
International Journal of Quality & Reliability Management (1996) 13 (7): 57–68.
Citation
Aravindan P, Devadasan S, Narasimha Reddy E, Selladurai V (1996), "An expert system for implementing successful quality circle programmes in manufacturing firms". International Journal of Quality & Reliability Management, Vol. 13 No. 7 pp. 57–68, doi: https://doi.org/10.1108/02656719610128565
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