Issues

Strategy and planning for innovation management – a business excellence approach

Anne Martensen; Jens J. Dahlgaard
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Towards TQM for foreign manufacturing firms operating in mainland China

C.L. Yeung; L.Y. Chan
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Determination of optimal burn‐in condition – a case study in switch mode rectifier

Chao‐Ton Su; Cheng‐Lin Wu
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Internal service quality – an empirical assessment

Chu‐Hua Kuei
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Bridging the needs and provisions of quality education and training: an empirical study in Hong Kong industries

K.F. Pun; K.S. Chin
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