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Statistical testing for assessing the performance of lifetime index of electronic components with exponential distribution

Lee‐Ing Tong; K.S. Chen; H.T. Chen
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Optimizing multi‐response problem in the Taguchi method by DEA based ranking method

Hung‐Chang Liao; Yan‐Kwang Chen
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A study using the grey system theory to evaluate the importance of various service quality factors

Cheng‐Nan Chen; Shueh‐Chin Ting
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Key quality factors in Web site design and use: an examination

J. Cox; B.G. Dale
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Developing supply chain strategies based on the survey of supply chain quality and technology management

Chu‐Hua Kuei; Christian N. Madu; Chinho Lin; Wing S. Chow
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An investigation of the total quality management survey based research published between 1989 and 2000: A literature review

Ismail Sila; Maling Ebrahimpour
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