Issues

Special Issue: Best Practice Quality Function Deployment QFD Part II Strategy and Regional QFD. Guest Editors: Robert A. Hunt, Ms Catherine P. Killen

Quality infrastructure improvement: using QFD to manage project priorities and project management resources

James LePrevost; Glenn Mazur
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Strategic planning using QFD

Catherine P. Killen; Mike Walker; Robert A. Hunt
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TQM and QFD: exploiting a customer complaint management system

Verónica González Bosch; Francisco Tamayo Enríquez
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Best practice QFD application: an internal/external benchmarking approach based on Ford Motors' experience

David Ginn; Mohamed Zairi
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QFD, organisational creativity and productivity

John D. Politis
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Evidence of QFD best practices for product development:a multiple case study

Paulo A. Cauchick Miguel
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The impact of linear algebra on QFD

Thomas M. Fehlmann
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