Issues

Computer‐aided SPC and cybernetic view on quality control

Xia Pan
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Impact of EFQM Excellence Model on leadership in German and UK organisations

Grace McCarthy; Richard Greatbanks
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ISO 10002 Complaints Handling System: a study

Susan Hughes; Stanislav Karapetrovic
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The impact of total quality management on innovation: Findings from a developing country

Dinh Thai Hoang; Barbara Igel; Tritos Laosirihongthong
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The Baldrige Education Criteria for Performance Excellence Framework: Empirical test and validation

Masood Abdulla Badri; Hassan Selim; Khaled Alshare; Elizabeth E. Grandon; Hassan Younis; Mohammed Abdulla
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Optimal replacement of systems subject to shocks and random threshold failure

Alagar Rangan; Dimple Thyagarajan; Y Sarada
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Emerald Literati Network

2006 Awards for Excellence

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