Issues

Knowledge transfer between NPD project teams: A method for the identification of improvement opportunities

Alejandro Frank; Márcia Echeveste
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Resource allocation for strategic quality management: a goal programming approach

Hisham Alidrisi; Sherif Mohamed
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Supplier selection using QFD: a consumer products case study

Angela Tidwell; J. Scott Sutterfield
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The performance evaluation and comparison based on enterprises passed or not passed with ISO accreditation: An appliance of BSC and ABC methods

Shwu‐Ing Wu; Jui‐Ho Chen
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Contractual and quality aspects on warranty: Best practices for the warranty management and its maturity assessment

Vicente González‐Prida Díaz; Luis Barberá Martínez; Juan Francisco Gómez Fernández; Adolfo Crespo Márquez
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Probabilistic priority numbers for failure modes and effects analysis

Annibal Parracho Sant'Anna
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