Issues

A four quadrant strategy for improving government performance in Ras Al Khaimah

Naceur Jabnoun; Mohamed Khalifah
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The impact of quality culture on quality management practices and performance in Chinese manufacturing firms

Sarah J. Wu
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Learning curves for quality and productivity

Angus Jeang
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The level of TQM application by construction contractors in Hong Kong

Andrew W.T. Lau; S.L. Tang; Y.S. Li
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Examining determinants of cross buying behaviour in retail banking

Brian Tung; Jamie Carlson
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Verifying practical design on furniture industry

Edu Grieco Mazzine Junior; Elpidio Oscar Benitez Nara; Liane Mahlmann Kipper; Julio Cezar Mairesse Siluk; Graciele Rediske
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Lean design for Six Sigma: An integrated approach to achieving product reliability and low-cost manufacturing

Jesus Cruz Alvarez
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Simple step-stress model for an extension of the exponential distribution with type-I censoring

Firoozeh Haghighi
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