Issues

A structural equation model for evaluating the relationship between total quality management and employees’ productivity

Nilda Tri Putri; Shari Mohd Yusof; Alizar Hasan; Haesti Sujita Darma
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Mixed two- and four-level experimental designs for interchangeable parts with different degrees of assembly difficulty

Carla A. Vivacqua; Linda Lee Ho; André L.S. Pinho
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A fuzzy AHP approach to prioritize the barriers of integrated Lean Six Sigma

Gunjan Yadav; Tushar N. Desai
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An integrated approach for multivariate statistical process control using Mahalanobis-Taguchi System and Andrews function

Sagar Sikder; Subhash Chandra Panja; Indrajit Mukherjee
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The Excellence Grid – a tool to identify attributes that drive service excellence

Sheila Roy; Indrajit Mukherjee
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The life cycle of a feature: modelling the transitions between feature states

Raaid Batarfi; Aziz Guergachi; M.I.M. Wahab
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Management systems integration: survey results

Pedro Domingues; Paulo Sampaio; Pedro M. Arezes
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Equating the expected and perceived service quality: A comparison between public and private healthcare service providers

Asma Shabbir; Shahab Alam Malik; Saquib Yusaf Janjua
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Cost consequence of failure in failure mode and effect analysis

Jeff Guinot; John W. Sinn; M. Affan Badar; Jeffrey M. Ulmer
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Group acceptance sampling plan for resubmitted lots based on life tests for odds exponential log logistic distribution

Rosaiah K.; Srinivasa Rao Gadde; Kalyani K.; Sivakumar D.C.U.
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Fuzzy reliability analysis of the washing system in a paper plant using the TBFLT technique

Komal
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Reliability analysis in railway repairable systems

Miguel Angel Navas; Carlos Sancho; Jose Carpio
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