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Anthony L. Patti
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Journal Articles
Differences between managers and line employees in a quality management environment
Available to Purchase
International Journal of Quality & Reliability Management (2004) 21 (2): 214–230.
Published: 01 February 2004
Journal Articles
Investigating organizational quality management maturity: an instrument validation study
Available to Purchase
International Journal of Quality & Reliability Management (2001) 18 (9): 882–899.
Published: 01 December 2001
Journal Articles
Human factors affecting the acceptance of total quality management
Available to Purchase
International Journal of Quality & Reliability Management (2000) 17 (7): 714–729.
Published: 01 October 2000
