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Fatma Sonmez Cakir
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Journal Articles
Bridging knowledge management and firm success: the critical roles of service quality and customer relationship quality
Available to Purchase
International Journal of Quality & Reliability Management (2026) 43 (5): 1464–1492.
Published: 06 January 2026
Journal Articles
Enhancing firm performance and sustainability through creativity-oriented HRM and quality management: the mediating role of commercialization in the IT sector
Available to Purchase
International Journal of Quality & Reliability Management (2025) 42 (7): 1905–1932.
Published: 02 January 2025
