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Journal Articles

Key factors predicting effectiveness of cultural change and improved productivity in implementing total quality management

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Morris Abraham, John Crawford, Tom Fisher
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (1999) 16 (2): 112–132.
https://doi.org/10.1108/02656719910239910
Published: 01 March 1999
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Journal Articles

Quality culture and the management of organization change

Available to Purchase
Morris Abraham, Tom Fisher, John Crawford
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (1997) 14 (6): 616–636.
https://doi.org/10.1108/02656719710186236
Published: 01 August 1997
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