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Journal Articles

The impact of quality management systems on the performance of manufacturing firms

Dimitrios P. Kafetzopoulos, Evangelos L. Psomas, Katerina D. Gotzamani

International Journal of Quality & Reliability Management (2015) 32 (4): 381–399.

https://doi.org/10.1108/IJQRM-11-2013-0186

Published: 07 April 2015

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Journal Articles

The impact of employees’ attributes on the quality of food products

Dimitrios P. Kafetzopoulos, Katerina D. Gotzamani, Evangelos L. Psomas

International Journal of Quality & Reliability Management (2014) 31 (5): 500–521.

https://doi.org/10.1108/IJQRM-05-2012-0057

Published: 29 April 2014

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Journal Articles

The true motives behind ISO 9000 certification: Their effect on the overall certification benefits and long term contribution towards TQM

Katerina D. Gotzamani, George D. Tsiotras

International Journal of Quality & Reliability Management (2002) 19 (2): 151–169.

https://doi.org/10.1108/02656710210413499

Published: 01 March 2002

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