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L.S. Ganesh
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Journal Articles
Quality 4.0 – a review of and framework for quality management in the digital era
Available to Purchase
International Journal of Quality & Reliability Management (2022) 39 (6): 1385–1411.
Published: 28 December 2021
Journal Articles
Lean Six Sigma in consumer banking – an empirical inquiry
Available to Purchase
International Journal of Quality & Reliability Management (2019) 36 (8): 1345–1369.
Published: 28 May 2019
