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Minna Saunila
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Journal Articles
The impact of certification on the elements of TQM exploring the influence of company size and industry
Open Access
International Journal of Quality & Reliability Management (2022) 39 (1): 30–52.
Published: 04 March 2021
Journal Articles
Gaining insights into the measurement of value in industrial service network
Available to Purchase
International Journal of Quality & Reliability Management (2017) 34 (4): 478–493.
Published: 03 April 2017
