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R.R. Lakhe
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Journal Articles
Understanding TQM in service systems
Available to Purchase
International Journal of Quality & Reliability Management (1995) 12 (9): 139–153.
Published: 01 December 1995
Journal Articles
Total Quality Management: Concepts, Evolution and Acceptability in Developing Economies
Available to Purchase
International Journal of Quality & Reliability Management (1994) 11 (9): 9–33.
Published: 01 December 1994
