.../methodology/approach The authors employ partial least squares path modeling on blinded scoring data from Baldrige Award applicants. In addition, the authors conduct multi-group analysis to examine whether the hypothesized causal model is universal across different industry sectors. Findings The path...

... papers on lean manufacturing and qualitative analysis of 23 Baldrige award winners (2000-2014) that implemented lean to assess the importance of strategic actions in achieving a sustainable competitive advantage through lean transformation. Findings The authors find that lean transformation yields...

... of the program by the US government. This study, aims to shed further light on this subject by examining the academic research on the financial performance of the Baldrige Award winners. Design/methodology/approach The paper examines academic and professional research on whether the Award adds value to firms...

... 2008 Quality Quality management Baldrige Award Ghana Small to medium‐sized enterprises Ghana operates a mixed economic system with the main economic sectors being Agriculture, Services and Industry respectively in terms of size. Since the introduction of the Economic Recovery...

... New Zealand CPE validity study, the paper introduces the partial least squares method and shows some of its relevant versatile features, introducing some measurement perspectives not conceptualised before in CPE validation studies. © Emerald Group Publishing Limited 2008 Baldrige award...

... and financial results.” The results showed all TQM practices had a positive relationship with each performance measure. © Emerald Group Publishing Limited 2007 Reliability management Total quality management Quality management Baldrige Award Powell (1995) studied the relationship...

... education organizations (especially in the UAE); and provide insight into the strength and direction of causation among the seven Baldrige categories. © Emerald Group Publishing Limited 2006 Baldrige Award Quality awards Higher education Performance measures United Arab Emirates...

...Rudolph Jacob; Christian N. Madu; Charles Tang The Malcolm Baldrige Award was created in 1987 to curtail the US loss of market share to foreign producers and to encourage a focus on management of quality and customer satisfaction. However, since its inception there has been a long‐running...

... the quality movement in China, quality managers and professionals should take a leading role in promoting contemporary, strategic quality management concepts and practices. Baldrige Award Quality management China © Emerald Group Publishing Limited 2004 After China became a member...

... on customer satisfaction and business results. A strong focus on customers and employees, in addition to effective leadership and information management is clearly shown to be essential for organization success. Even in the midst of its popularity, the merits of the Baldrige Award have been debated since...

... criteria of the Baldrige Award with the conformity requirements of both ISO 9000 and ISO 14000. A SQMS is built upon these criteria and requirements. The core concepts and skeleton of the system are explained, and its applicability is illustrated with reference to an implementation case in an engineering...

... quality planning, human resource development and management, management of process quality, customer focus and satisfaction, and quality and operational results) were investigated; these domains were based on the Baldrige Award criteria. The results identify areas of improvement for both Maquiladora...

.... Baldrige Award Crosby Deming European Foundation for Quality Management Ishikawa ISO 9000 Reduction of variation, continuous improvement of products and services to meet customers’ needs, costs of quality or costs of poor quality, breakthrough projects, zero defects, cross functional...

... to position their organization on Crosby’s[ 10 ] quality maturity grid by indicating which of the following statements best reflects the TQM maturity of their organization: © MCB UP Limited 1996 Awards Baldrige Award European Foundation for Quality Management Quality management Self...

.... © MCB UP Limited 1995 Awards Baldrige Award Deming Europe Quality TQM In order to succeed in today’s more competitive business arena, any business ought to have customer oriented, i.e. quality based marketing,operational and financial strategies. Quality standards can...

...‐performance relationship has shown a positive relationship between quality improvement and financial or market share performance. Finds that while substantial improvements in operations performance characteristics among Baldrige Award winners have coincided with the implementation of quality improvement...