...Kiryanto Kiryanto; Indri Kartika; Zaenudin Zaenudin Purpose Certification information published by a company will be responded by the market. Therefore, the purpose of this study is to examine the impact of ISO 9001 certification on the stock market reaction as indicated by stock returns reaction...

...Kari Lepistö; Minna Saunila; Juhani Ukko Purpose This study examines whether certification improves the dimensions of total quality management (TQM) and whether the impact of certification is similar across companies of different sizes and industries. The benefits of certification for companies...

..., a metrology laboratory is not required to have an ISO 9001 certification or ISO/IEC 17025 accreditation. At this moment, there are companies with their quality management systems certified according to the ISO 9001 standard which have metrology laboratories to make internal checks of their measuring equipment...

... work under certification or accreditation schemes based on scientifically acceptable international criteria, supported by national governments (OECD, 2001) with an audit programme established to evaluate the BRC compliance with requirements (OECD, 2004). A normative document providing requirements...

...Eli Kofi Aba; M. Affan Badar; Michael Allen Hayden Purpose – The purpose of this paper is to investigate the impact of ISO 9001 certification on US firms’ financial operating performance for a period of five years including one-year prior to certification, year of certification, and three fiscal...

...Juan Llopis; Juan José Tarí The adoption of ISO 9000 has been justified in terms of the many benefits it generate, although problems may also arise. Such advantages and disadvantages lead to different reasons for seeking certification. Based on these reasons, this paper analyzed the influence...

...Iñaki Heras; Gavin P.M. Dick; Martí Casadesús Although there is a plethora of research articles that study ISO 9000 quality management systems and their association with business success, there is little empirical research that can attribute causality to certification. Contributes to the question...

...Carmen Escanciano; Esteban Fernández; Camilo Vázquez ISO 9000 certification adds to the fact of being a management tool, source of competitive advantages, its potential to stimulate the advance of industry towards TQM. Many studies have been published that seem to confirm this, but a close review...

...Jeroen Singels; Gwenny Ruël; Henny van de Water In this article, the relationship is studied between certification on the ISO 9000 series and the performance of organizations. It is often claimed that ISO certification generates an improvement in the performance of organizations. This research aims...

...Hareton K.N. Leung; Keith C.C. Chan; T.Y. Lee This paper presents the result of a study to identify the costs and benefits of obtaining ISO 9000 certification. Toward this goal, a survey of some 500 ISO 9000 certified companies has been carried out. Among them, more than 65 per cent believe...

... Limited 1999 ISO 9000 Implementation Greece Quality assurance Certification The possession of a quality Assurance System (QAS) in accordance with ISO 9000 has become a decisive competitiveness factor in the international market. Business relationships are increasingly influenced...

... and quality work, the results of the survey have wide implications for other organizations faced with the challenge of quality management. © MCB UP Limited 1999 Certification Denmark Performance Quality management Surveys The composition of educational backgrounds within the quality...

...David J. Bryde; Brian Slocock Describes research into attitudinal differences between small‐sized and medium/large‐sized organisations towards the benefits/limitations of obtaining certification for a quality management system (QMS) and differences between small‐sized and medium/large‐sized...

... and eliminate them in order to pass the ISO 9001 certification audit. ISO 9004, part 2[ 28 ] comprises recommendations for establishing a quality management system in service industries. All processes necessary to perform a certain service are included: marketing, design[ 29 ] and service delivery process...