... publication and authors. The full terms of this licence may be seen at Link to the terms of the CC BY 4.0 licence. Total quality management Innovation Competitiveness Organizational culture Total quality management (TQM) started in the United Sates in the 1980s as a response...

...Mebrahtom Teklehaimanot Tesfa; Hailekiros Sibhato Gebremichael; Kinfe Tsegay Beyene Purpose This research aims to examine the impact of dynamic capabilities on the competitiveness of small- and medium-sized enterprises (SMEs) and the mediation role of innovation capabilities and product quality...

...Gusman Nawanir; Taofeeq Durojaye Moshood Purpose Business competitiveness is critical for a thriving economy that requires companies to be more efficient and innovative to outperform their rivals. This paper investigates the main determinants of business competitiveness from the resource-based...

..., innovation, business (financial and marketing) processes, performance and competitiveness. Design/methodology/approach The study primarily described the problem, extensively reviewed the current state-of-the-art literature and then identified a gap. Based on it, generic and comprehensive integrated...

... progressed faster toward achieving WCM status and have better operational performance in terms of quality management, inventory management, time-based performance, and competitiveness. Research limitations/implications The sample from the developing economy includes only 254 responses, while the one from...

...Fang Lee Cooke Since the 1980s, quality initiatives, seen as critical for greater competitiveness, have gained much attention from British management under the influence of Japanese management principles. This has resulted in a widespread adoption of quality techniques such as quality circles...

... management. In all these, equipment maintenance and reliability are important strategies that can considerably influence the organization’s ability to compete effectively. This paper develops strategies that look into these important competitive factors. It shows that equipment maintenance and reliability...

..., company’s bottom line, and corporate survival. A greater focus on “total reliability management (TRM)” will help firms to improve their productivity and efficiency while reducing cost and increasing their competitiveness. This new focus does not negate the importance of the firm’s employees in achieving...

... from the West – the European Community (EC) and the North American Free Trade Agreement (NAFTA). Against this background, this article examines some of the common features in quality management for global competitiveness and relates them to themes such as the management practices and metaphysical...

... in a field study. The methodology stresses both the technical and cultural aspects of the implementation process and provides a road map for other businesses pursuing ISO 9000 and total quality management. © MCB UP Limited 1997 Competitiveness Corporate culture International trade ISO 9000...

...Abby Ghobadian; Hong Seng Woo In an increasingly global and competitive environment, an organization’s long‐term survival may depend on improved quality, productivity and customer service. The pressing need to improve competitiveness has resulted in a number of transnational and national quality...

...Joel D. Wisner; Stan G. Eakins Since 1987, 17 businesses have won the US Baldrige Quality Award,established to promote awareness of quality management among US businesses. Assesses the financial and competitive performances of these 17 companies. Previous research with respect to the quality...