.... Jiju Antony can be contacted at: jiju.antony@ku.ac.ae 10 04 2021 06 05 2022 14 09 2022 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Continuous improvement Manufacturing companies Implementation Framework Delphi method...

... and benefits from implementing quality costs, as well as two specific determinants: measuring and evaluating quality cost elements. Design/methodology/approach The empirical research methodology employs the expert evaluation method – the Delphi method, using a survey questionnaire comprising a total of 200...

... sector, based on the Delphi method in accordance with the ISO/TS 16949:2009 and the ISO 9000:2008. Using Delphi methodology, it was possible to identify the main problems in the production lines object of the study, the main defects and their causes. Statistical methods were used to monitor process...

... and members of institutions. Originality/value The paper finds a new methodology for examining the motivation to implement ISO 9000 and EFQM. © Emerald Group Publishing Limited 2006 According to the classic definition, the Delphi method is a general way of structuring the group communication...

... which ISO 9001:2000 related activities can facilitate knowledge flow. A Delphi approach is designed to explore these issues. The Delphi method is praised as a rapid and relatively efficient means of gathering expert opinion (Mendoza and Prabhu, 2000), taking much less time and effort for participants...