...Andrés Avilés-Noles; Sonnia Molina-Orellana; Marcos Buestan Benavides; Richard Ramirez-Anormaliza Purpose The following research examines a wide range of studies on the implementation of the lean approach in higher education institutions (HEIs) between 2010 and 2023. This analysis aims to address...

...Eleni Sfakianaki; Andreas Kakouris Purpose The purpose of this paper is to respond to the increasing demands that education currently faces and develop a structured approach for the implementation of lean thinking (LT) in primary and secondary education (P&SE) and empirically validated...

...Luc Honore Petnji Yaya; Frederic Marimon; Josep Llach; Merce Bernardo; Marti Casadesus Purpose The purpose of this paper is to identifying, discussing and analyzing the existing education and training programs related to quality management system (QMS) in Spain. Design/methodology/approach...

...Paulo Sampaio, Maria Sameiro Carvalho and Ana Cristina Fernandes; Cláudia S. Sarrico; Maria J. Rosa Purpose – The purpose of this paper is to introduce and discuss the concept of supply chain quality management (SCQM) in education. It then analyses a particular country case study in light...

...Nelson Oly Ndubisi; Celine Marie Capel Purpose The purpose of this paper is to examine how mindless/mindful classroom practices affect the quality of learning and overall experiences of children in an early childhood educational setting. Design/methodology/approach The method used in the study...

...António Jorge Gamboa; Nuno Filipe Melão Purpose The purpose of this paper is to examine the benefits, disadvantages and success factors associated with the adoption of ISO 9001:2000 in educational organizations, more specifically in Portuguese vocational schools. Design/methodology/approach...

...M.Y. Lam; Gary K.K. Poon; K.S. Chin Purpose The purpose of this paper is to try to establish a relationship between organizational learning capability (OLC) and TQM culture (TC) based on a case study of a leading vocational education institution of Hong Kong, and to develop an organizational...

...Satish Mehra; Munsung Rhee Cooperative learning process has been suggested by few researchers as a tool to enhance classroom learning, however, implementation of cooperative learning process in education has not been addressed in the previous studies. This paper, drawing a parallel between...

...K.F. Pun; K.S. Chin Recently, significant shifts of competitive edge in industry have been sharpening the needs for quality education and training (QET). “Quality” is conformance to requirements and customer satisfaction. In this context, the authors initiated a two‐stage empirical study...

..., the word “management” often has a negative connotation in a free and level academia, where all faculty are considered equal. Therefore, “quality champion” sounds more appropriate in the academic context. The quality champion possesses: a genuine and passionate commitment to quality of education...

... techniques and for evaluating their effectiveness in achieving educational objectives from students’ perspective. This paper demonstrates how quality function deployment (QFD) and analytic hierarchy process (AHP) are used in identifying teaching methods and techniques and in evaluating their effectiveness...

... of giving a practical insight in a classroom situation, focuses on the actual running of an experiment in class and gives some results and observations, and describes methods which have been found to achieve the educational aims of giving understanding,confidence and motivation. © MCB UP Limited 1995...