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Keywords: Empirical analysis
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Journal Articles
International Journal of Quality & Reliability Management (2019) 36 (8): 1345–1369.
Published: 28 May 2019
.... is the corresponding author and can be contacted at: mvijayasunder@gmail.com 06 01 2019 06 01 2019 18 02 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Lean Six Sigma Case study Service quality Empirical analysis Operations...
Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (10): 2157–2180.
Published: 29 November 2018
... of the projects. Featuring student teams in LSS project management adds novelty to the approach. Findings The paper empirically validates the application of LSS in HEIs. Further, it highlights the practical challenges and benefits of LSS in the HEI setup. An in-depth empirical analysis of LSS toolkit...
Journal Articles

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