...Mehran C. Ferdowsian Purpose – The purpose of this paper is to identify and address the underlying causes of costly quality/ethical problems that have prevented companies to achieve and sustain excellence. More broadly, the study has leveraged data from multiple sources to determine root-cause...

... be used to aid the implementation of CSR. Shirley‐Ann Hazlett can be contacted at: s.hazlett@qub.ac.uk © Emerald Group Publishing Limited 2007 Social responsibility Quality management Ethics However, an “exact” definition of CSR may remain elusive, (Snider et al., 2003...

...Naoto Sasaki Little has been written describing how the ethics and philosophy of a company can be spread throughout the workforce. Ways in which this can be achieved are described with two examples from major Japanese companies. As far as Sales is concerned the Japanese companies use a “Market...