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Keywords: Fuzzy analytic hierarchy process
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Journal Articles
Enriching healthcare service quality by leveraging service experiences in Indian private hospitals: application of fuzzy-AHP approach
Available to Purchase
International Journal of Quality & Reliability Management (2023) 40 (10): 2301–2325.
Published: 27 February 2023
... India. Further, this study incorporated a fuzzy analytic hierarchy process (F-AHP) to evaluate consumer preferences and prioritised the dimensions of PX in three categories of Indian hospitals, namely nursing homes (NHs), mid-tier corporate hospitals (MCHs) and top-tier corporate hospitals (TCHs...
