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Keywords: High technology
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Journal Articles
Customer satisfaction measurement and analysis using six sigma
Available to Purchase
International Journal of Quality & Reliability Management (1995) 12 (3): 9–18.
Published: 01 April 1995
... 4 and Figure 5 are graphical representations of the performance (sigma) levels achieved by the client company corresponding to the different customer expectation levels for each attribute. (These data are given in Table IV for 1991 and 1992.) Customer satisfaction High technology...
Journal Articles
Ensuring the quality, reliability and precision of measurement processes through traceability
Available to Purchase
International Journal of Quality & Reliability Management (1995) 12 (2): 72–85.
Published: 01 March 1995
...Sunil Babbar Inadequate measurement capability can place a heavy burden of implicit costs on manufacturers – even drive them out of business. It can have serious consequences for stakeholders in industry, commerce or science. High‐technology manufacturing must ensure a high level of precision...
Journal Articles
Measuring the Intensity Level of Just‐in‐Time Activities and Its Impact on Quality
Available to Purchase
International Journal of Quality & Reliability Management (1994) 11 (5): 59–80.
Published: 01 July 1994
... MCB UP Limited 1994 Design for manufacture Group technology High technology Just in time Manufacturing Organizations Quality TQM USA There have been extensive writings on the subject of Just‐in‐Time (JIT)since it has been rediscovered in Western Societies. See, for example...
Journal Articles
Measurement Precision in Quality Management: : An Empirical Investigation on Using Gauge Blocks as a Calibration Standard
Available to Purchase
International Journal of Quality & Reliability Management (1994) 11 (1): 67–79.
Published: 01 February 1994
... measured by the two laboratories and NIST in data set 2. These ten blocks from the 81‐piece set were shipped to WSMR, where they were repeatedly calibrated in generating data set 3. © MCB UP Limited 1994 High technology Measurement Precision engineering Product testing Quality control...
