... with more than 400 observations. A scale effect for quality cost reduction is measured. The results are of great importance to quality management practice and research. Quality management Manufacturing strategy Operations management Quality costing Production economics Therefore, we reassess...

...Vijaya Sunder M.; L.S. Ganesh; Rahul R. Marathe Purpose The evolution of Lean Six Sigma (LSS) within the operations management theory has enjoyed significant success in both manufacturing and services. Though the applicability of LSS is evident in the services sector through various publications...

...Alireza Shokri; Farhad Nabhani Purpose The purpose of this paper is to investigate the gap between the current vision and knowledge of future early career operations managers (OM) and a common strategic total quality management (TQM) framework. Design/methodology/approach A survey...

... state and expert input approaches provides a practical method for formulating downtime distribution model when improvement trend exists. © Emerald Group Publishing Limited 2013 Maintainability Production downtime Probability distribution Operation phase Operations management Many...

... to the use of 5S and its association with manufacturing performance. © Emerald Group Publishing Limited 2010 Operations management Quality management Business performance Osada (1991) refers to 5S as the five keys to a total quality environment. 5S is a system to reduce waste...

...Kit Fai Pun Purpose The purpose of this paper is to discuss the underlining needs for and determinants (factors, tools and methods) of environmentally responsible operations (EROs) and present some direction for work in the areas involving an environmental/quality/operations management interface...

... have been retained. All factors with eigenvalues less than 1.0 are considered insignificant and hence dropped. Total quality management Productive maintenance Operations management Manufacturing industries India To emerge as a leading manufacturing base for the world market, a tough...

... validity test with reference to the writings of the TQM founders. But it is close to failing that test when one focuses on contemporary organizational practice” (p. 319). © MCB UP Limited 1998 Operations management Performance measurement Production management TQM Evidence from...

... Competitiveness Customer satisfaction Financial performance Operations management Performance Product quality Quality Training USA The US market gains by foreign producers have become evident in the recent past as the US has slipped into economic recession, causing a loss of jobs and a plea...

...Nicholas C. Georgantzas; Michael N. Chanin Several options exist for operations managers to control maintenance intensity. The effects of the maintenance department capability and the redundancy options within the context of capacity strategy are examined. In viewing the operations manager...