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1-20 of 25
Keywords: Product quality
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Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (7): 1980–2008.
Published: 03 June 2026
...Mebrahtom Teklehaimanot Tesfa; Hailekiros Sibhato Gebremichael; Kinfe Tsegay Beyene Purpose This research aims to examine the impact of dynamic capabilities on the competitiveness of small- and medium-sized enterprises (SMEs) and the mediation role of innovation capabilities and product quality...
Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (4): 1191–1216.
Published: 06 March 2026
...Svetoslav Georgiev; Gabriel Fuentes Cordoba Purpose This paper seeks to aid the ongoing debate on the supportive (total) quality management ((T)QM)–performance relationship by testing a contingency framework explaining how training and development (T&D) impacts product quality ( PQ...
Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (8): 2350–2374.
Published: 27 March 2025
... quality is higher when products compete across the entire market rather than solely within their respective collective brands. These results underscore the significance of competition in enhancing product quality in industries where quality designations or collective brands are not the sole indicators...
Journal Articles
Quality as the cornerstone in hybrid business models: building brands and shaping consumer behaviour
International Journal of Quality & Reliability Management (2025) 42 (6): 1851–1882.
Published: 27 December 2024
.... Mikul Budhiraja can be contacted at: mikulbudhiraja@gmail.com 01 06 2024 12 10 2024 04 11 2024 03 12 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only RQ1. How do product quality and authorized dealership...
Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (1): 107–121.
Published: 12 April 2024
...Carlos Arturo Hoyos Vallejo; Flavia Braga Chinelato Purpose This research delineates the interdependencies between e-service quality (e-SQ), product quality (PQ) and food biosafety measures (FBM) in shaping consumer satisfaction and loyalty within the online food delivery services (OFDS) landscape...
Journal Articles
International Journal of Quality & Reliability Management (2024) 41 (7): 1729–1751.
Published: 06 February 2024
...Mikul; Ishwar Mittal Purpose This research intends to undertake a rigorous bibliometric analysis of product quality research trends and patterns, map the intellectual and social structure of the field, identify the predominant themes and propose a transition plan for future work in this discipline...
Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (3): 801–819.
Published: 02 February 2022
...Mohit Goswami; Yash Daultani Purpose This study aims to devise generalized unconstrained optimization models for ascertaining the optimal level of product quality and production capacity level by modeling both product price and production cost as a function of product quality. Further...
Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (10): 2227–2247.
Published: 29 November 2018
...Yu Lin; Biwei Liang; Xuechang Zhu Purpose The purpose of this paper is to empirically investigate the relationship among inventory performance, financial performance (FP) and product quality. Design/methodology/approach The empirical analysis is based on two-stage least squares analysis...
Journal Articles
International Journal of Quality & Reliability Management (2015) 32 (4): 381–399.
Published: 07 April 2015
...Dimitrios P. Kafetzopoulos; Evangelos L. Psomas; Katerina D. Gotzamani Purpose – The purpose of this paper is to provide additional evidence of the impact of ISO 9001 effectiveness on three dimensions of a firm’s performance, namely product quality, operational performance and business...
Journal Articles
International Journal of Quality & Reliability Management (2014) 31 (5): 500–521.
Published: 29 April 2014
...Dimitrios P. Kafetzopoulos; Katerina D. Gotzamani; Evangelos L. Psomas Purpose – The purpose of this paper is to analyse the importance of specific, quality-related employees’ attributes to the enhancement of product quality in food companies. The main goal is to examine the synergistic...
Journal Articles
International Journal of Quality & Reliability Management (2013) 31 (1): 32–52.
Published: 20 December 2013
.... Service quality Customer satisfaction Importance-performance analysis Improvement gap analysis Kano model Product quality The impact of customer satisfaction on business success has been widely discussed in the scientific literature. It is related to the fulfillment of implicit and explicit...
Journal Articles
International Journal of Quality & Reliability Management (2009) 26 (4): 406–407.
Published: 17 April 2009
...John Kontoleon Edited by Krishna B. Misra . Handboook of Performability Engineering . Springer , 2008 . 1316 pp. , ISBN: 978‐1‐84800‐130‐5 © Emerald Group Publishing Limited 2009 --> Production processes Six sigma Product quality Sustainable development...
Journal Articles
International Journal of Quality & Reliability Management (2008) 25 (2): 109–124.
Published: 25 January 2008
... and dissemination influence product quality, they may fail to harvest the full value of knowledge management in quality assurance. Originality/value It is one of the first to assess the link between knowledge management and quality assurance. © Emerald Group Publishing Limited 2008 Knowledge...
Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (4): 442–453.
Published: 01 June 2002
...Rose Sebastianelli; Nabil Tamimi Uses survey results from a national sample of quality managers to examine the relationship between how a firm defines quality and what product quality dimensions it considers important to its competitive strategy. Garvin proposed a well‐known framework for thinking...
Journal Articles
International Journal of Quality & Reliability Management (2001) 18 (9): 917–940.
Published: 01 December 2001
...Basim Al‐Najjar The problem addressed in this paper is how to utilise the concept of TQMain to develop an integrated vibration‐based maintenance (VBM) for detecting deviations in the machine condition and product quality (technical specifications) before the machine starts manufacturing defective...
Journal Articles
International Journal of Quality & Reliability Management (2001) 18 (1): 50–61.
Published: 01 February 2001
... Product quality Reliability Computing Manufacturing In the process of manufacturing and assembly of industrial products, it is very common to have problems of interference and excessive clearance. In the past, authors (Devor et al., 1992; Kolarik, 1995; Mitra, 1992; Phadke, 1999...
Journal Articles
International Journal of Quality & Reliability Management (2000) 17 (4-5): 527–540.
Published: 01 June 2000
... for tenant satisfaction in the refurbishment industry, an empirical study has been undertaken in an attempt to identify principles which have implications for housing refurbishment. The relationship between service quality, product quality, tenant satisfaction and employee satisfaction is emphasised...
Journal Articles
International Journal of Quality & Reliability Management (1996) 13 (7): 69–78.
Published: 01 October 1996
... tr under stress level λr, where Here, the residual life is affected by the length of the burn‐in period as well as the stress level λ1. © MCB UP Limited 1996 Cost improvement Product quality Reliability Tests Many products have...
Journal Articles
International Journal of Quality & Reliability Management (1996) 13 (5): 27–39.
Published: 01 July 1996
... 1989, but not problems involving subcontractor‐assembled products. The following outlines the application of the 8‐D process to resolve production quality, cycle time and yield problems in an IC subcontracting company in Hong Kong. © MCB UP Limited 1996 Hong Kong Integrated...
Journal Articles
International Journal of Quality & Reliability Management (1995) 12 (9): 110–122.
Published: 01 December 1995
... to switch into state II or IV is 1 – P. It can be proved that at the steady state condition the elements of transition matrix are P and 1 – P. © MCB UP Limited 1995 Inspection Product quality Quality When an item moves through each process in a production line, it may turn...
