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Keywords: Resistance
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Journal Articles
Overcoming resistance against quality control – a philosophical-empirical approach
Available to Purchase
International Journal of Quality & Reliability Management (2015) 32 (1): 18–41.
Published: 05 January 2015
...Henk J. de Vries; Andries Haverkamp Purpose – The purpose of this paper is to explore the added value of philosophy in understanding and overcoming resistance to quality control. Design/methodology/approach – The paper describes a case in which the philosophy of Herman Dooyeweerd...
Journal Articles
Human factors affecting the acceptance of total quality management
Available to Purchase
International Journal of Quality & Reliability Management (2000) 17 (7): 714–729.
Published: 01 October 2000
...Lillian Y. Fok; Sandra J. Hartman; Anthony L. Patti; Joseph R. Razek Examines two distinctly different reasons for resistance to total quality management (TQM) in US corporations. One of these is that workers will perceive TQM as controlling rather than empowering: in effect, seeing it as a ploy...
