...Sura Alayed; Sultan Alateeg Purpose This study aims to examine the impact of innovative work behavior (IWB) on organizational innovation, digital innovation and quality enhancement in manufacturing sector organizations in Saudi Arabia. It aims to understand how fostering innovative behaviors among...

...Mohammed Awad Alshahrani; Khalid Sami Husain Purpose The study seeks to examine the effectiveness of implementing the ISO 9001 quality management system (QMS) on small and medium enterprises (SMEs) performance in Saudi Arabia. It explores ISO 9001 usefulness through the dimensions of continuous...

... to 400 organisations in Saudi Arabia using Qualtrics online software. In total, 146 responses were received where 102 responses were completed and analysed. Findings The findings of the survey highlighted that the implementation of LSS is still in the early stages in organisations within Saudi Arabia...

..., Dhahran, Saudi Arabia for conducting this research. References Akao , Y. (1997), QFD: Past, Present and Future, International Symposium on QFD’97 , pp. 1 ‐ 12 . Bisgaard , S. (1991), “ Teaching statistics to engineers ”, The American Statistician , Vol. 45 , pp. 274 ‐ 83...

... and delivery process specifications. This paper examines a particular electric company (SCECO‐East), a typical service provider in Saudi Arabia, in which service quality is a distinguishing feature of primary importance. It describes a detailed survey and analysis in the light of the model put forward...

...Taqi N. Al‐Faraj; Abdulaziz S. Alidi At present, manufacturing firms in the Kingdom of Saudi Arabia (KSA) are considering the adoption of quality control (QC) techniques. Conducts a survey to investigate the awareness of quality and to shed some light on the extent of the practice and content...