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Keywords: Theory
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Journal Articles
Quality and complexity – lessons from English higher education
Available to Purchase
International Journal of Quality & Reliability Management (1999) 16 (9): 838–858.
Published: 01 December 1999
... models is beginning to emerge. Such a model focuses on education as an interactive process, allows multiplicity of purpose and accepts the possibility of individual actors in the process simultaneously playing multiple roles. As quality theory continues to evolve, there is the interesting prospect...
Journal Articles
A generalization of Clements’ method for non‐normal Pearsonian processes with asymmetric tolerances
Available to Purchase
International Journal of Quality & Reliability Management (1999) 16 (5): 507–522.
Published: 01 July 1999
..., and the sample median M obtaining: Manufacturing Measurement Process efficiency Theory For non‐normal distributions, Clements (1989) and Pearn and Kotz (1994) considered a method for calculating estimators of those indices assuming that the process follows the Pearsonian distribution...
Journal Articles
On the gap between theory and practice of process capability studies
Available to Purchase
International Journal of Quality & Reliability Management (1998) 15 (2): 178–191.
Published: 01 March 1998
... studies are used regularly. It shows that there is often a gap between theory and practice concerning process capability studies. The article also provides some possible answers to why the gap exists. It has been found that the gap between theory and practice can be explained by management issues...
Journal Articles
TQM in higher education ‐ a review
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International Journal of Quality & Reliability Management (1997) 14 (5): 527–543.
Published: 01 July 1997
... like total quality management (TQM), which have been successfully adopted in commercial organizations, are generally seen as the way forward. Includes a review of the published literature on theories and applications of TQM in higher education. The case studies were analysed using ten features found...
