... Limited 2000 TQM Resistance Organizational behaviour Work psychology In terms of the focus of this study, we are suggesting that a possible source of resistance to quality programs may be the presence of low GNS individuals, who may dislike more challenging jobs. However, low GNS...

...‐hand experience of the merits of TPM and realized how the concept works. © MCB UP Limited 2000 Total productive maintenance Work psychology Organizational change National cultures China Nakajima (1988) states that TPM is a proactive and cost‐effective approach to equipment...