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Keywords: Change management
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Journal Articles
Metaphors we manage and develop quality by
Available to Purchase
International Journal of Quality and Service Sciences (2020) 12 (4): 405–416.
Published: 01 May 2020
.... The paper also provides suggestions for further improvements and development. The paper highlights the area of metaphors within QM as an important area for future research. It also provides insights concerning the successful use and selection of metaphors in future QM practice. Change management...
Journal Articles
Exploring enablers of innovative quality development in public administration
Available to Purchase
International Journal of Quality and Service Sciences (2017) 9 (2): 203–217.
Published: 19 June 2017
.... The article analyses an area in which there is a general lack of empirical research. Change management Innovation Quality management Public administration Innovation implementation Innovation must not simply be another name for change, or for improvement, or even for doing something new lest...
Journal Articles
Facilitating system-wide organizational change in health care
Available to Purchase
International Journal of Quality and Service Sciences (2015) 7 (1): 72–89.
Published: 16 March 2015
...); and change adopters (early adopters, maintainers, users). © Emerald Group Publishing Limited 2015 Change management Health care Organizational development Quality improvement Change facilitation The interviews were recorded and transcribed verbatim. A questionnaire with four...
Journal Articles
Exploring organizational change best practice: are there any clear‐cut models and definitions?
Available to Purchase
International Journal of Quality and Service Sciences (2011) 3 (1): 60–68.
Published: 22 March 2011
... to define a model of evidence‐based change management base practice. A structured literature review is used to search for contemporary models and definitions of organizational change best practice. Findings No consistent definitions of organizational change best practice are to be found...
Journal Articles
The board's role in sustaining major organizational change: An empirical analysis of three change programs
Available to Purchase
International Journal of Quality and Service Sciences (2009) 1 (3): 280–293.
Published: 16 October 2009
... and the Chairman of the local Hospital Board it was self‐evident that the new CEO for Mölndal Hospital should share the Bohus County philosophy. Lean production Boards Senior management Change management Organizational change The development at FSAB exemplifies the complexity of organizing quality...
