..., supporting participation in continuous improvement, fostering resilience to change, strengthening relationships, improving well-being and improving leadership effectiveness. Six themes capture the integration into QM practice: leader training, cultural norms, team participation, open communication...

...Panagiotis Trivellas; Paraskevi Dekoulou; Panagiotis Polychroniou; Vassileios Tokakis The present research has adopted the Quinn’s (1988) Competing Values Framework for Leadership Roles that addresses distinct demands in the organizational arena (Hooijberg and Choi, 2000). It entails two...

... Krafcik (1988) . Liker (2004) states that Lean is a concept and change initiative that refers to a strong improvement culture based upon a supportive and highly engaged leadership as well as a strong customer focus. The term Lean health care by Dahlgaard et al. (2011 , p. 677) is defined...

... of metaphors within QM as an important area for future research. It also provides insights concerning the successful use and selection of metaphors in future QM practice. Change management Appreciative inquiry Quality management Communicative leadership Leadership Lean management Metaphors...

... (Lagrosen, 2004). There are several different values, but two of them, “leadership commitment” and “participation of everybody”, have consistently been found to have the strongest correlation with health (Lagrosen et al., 2012). These two values have also been found to be connected to lean...

...Ingela Bäckström; Pernilla Ingelsson; Kristen Snyder; Christer Hedlund; Johan Lilja When quality and innovation are built in an organization, the role of values is the most critical factor, and when leaders do not give priority to values, performance suffers (Grant, 2016). Leadership...

..., this study selected one determinant to represent each of the three factors. Transformational leadership represented the leader-related factors, learning orientation represented the self-related factors and autonomy represented the job-related factors of creative self-efficacy. This article also aims...

...‐health has been common in health research. Viewing co‐worker health as a resource for corporate quality, success and competitiveness is in line with this approach (Wreder et al., 2008). Leadership theory research in general has shown that leadership behaviour can be used to predict co‐worker...

...Terje Slåtten; Göran Svensson; Sander Sværi Purpose The purpose of this paper is to describe and explain the relationships between empowering leadership and a humorous work climate; and service employees' creativity and innovative behaviour in frontline service jobs. Design/methodology/approach...

...Panagiotis Trivellas; Dimitra Dargenidou Purpose The purpose of this paper is to examine the influence of leadership roles on the quality of services provided in higher education. Design/methodology/approach Drawing upon a sample of 134 faculty and administration members at the Technological...