Keywords: Learning
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Journal Articles
International Journal of Quality and Service Sciences (2016) 8 (1): 53–71.
Published: 21 March 2016
... difficult which had negative effects on the learning processes in the Lean implementation. The role and responsibility of first-line managers were unclear in that they perceived they lacked power and authority resulting in negative effects on the participation – an important sustainability concept...
Journal Articles
International Journal of Quality and Service Sciences (2015) 7 (2-3): 296–311.
Published: 15 June 2015
...Professor Su Mi Dahlgaard-Park, Prof Jens J. Dahlgaard; Christian Grönroos; Katri Ojasalo Purpose – The purpose of this paper is to analyse the mutual learning implications for service productivity of the characteristics of service and service production. Design/methodology/approach...
Journal Articles
International Journal of Quality and Service Sciences (2014) 6 (4): 326–347.
Published: 17 November 2014
..., this study selected one determinant to represent each of the three factors. Transformational leadership represented the leader-related factors, learning orientation represented the self-related factors and autonomy represented the job-related factors of creative self-efficacy. This article also aims...
Journal Articles
International Journal of Quality and Service Sciences (2014) 6 (2-3): 164–180.
Published: 10 June 2014
... Iran Absorptive capacity SMEs Learning Dynamic capabilities Inward international licensing Strategic alliances are popular in internationalization context to capture new critical resources and capabilities. In this regard, equity alliances are used as more effective tools to develop...
Journal Articles
International Journal of Quality and Service Sciences (2014) 6 (2-3): 213–220.
Published: 10 June 2014
... learning outcomes are expected, but rather how that work is scheduled. Online students may “pull” the education they need from online classes when they have time to do it. EMU online graduate classes are designed for asynchronous learning. In this context, asynchronous means that students need...
Journal Articles
International Journal of Quality and Service Sciences (2012) 4 (4): 408–422.
Published: 23 November 2012
...Åsa Rönnbäck; Henrik Eriksson Purpose The purpose of this paper is to explore the maturity of quality management and digital innovation in an organisation. Furthermore, the purpose is to analyse the relationship between and learning opportunities of the two concepts based on that maturity...

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