... difficult which had negative effects on the learning processes in the Lean implementation. The role and responsibility of first-line managers were unclear in that they perceived they lacked power and authority resulting in negative effects on the participation – an important sustainability concept...

...Professor Su Mi Dahlgaard-Park, Prof Jens J. Dahlgaard; Christian Grönroos; Katri Ojasalo Purpose – The purpose of this paper is to analyse the mutual learning implications for service productivity of the characteristics of service and service production. Design/methodology/approach...

..., this study selected one determinant to represent each of the three factors. Transformational leadership represented the leader-related factors, learning orientation represented the self-related factors and autonomy represented the job-related factors of creative self-efficacy. This article also aims...

... between live and online classes is not how much work is required or what learning outcomes are expected, but rather how that work is scheduled. Online students may “pull” the education they need from online classes when they have time to do it. EMU online graduate classes are designed for asynchronous...

... and new reputation as well as saving time and cost (Johnson, 2002 ; Mogee, 1991 ; Tanaka et al., 2007). In emerging economies, however, firms often emphasize more on “learning by licensing” and “capability development” as two significant objectives to improve their position in competitive...

...Åsa Rönnbäck; Henrik Eriksson Purpose The purpose of this paper is to explore the maturity of quality management and digital innovation in an organisation. Furthermore, the purpose is to analyse the relationship between and learning opportunities of the two concepts based on that maturity...