... to the customer. Sales processes Information technology Automotive Technophobia Automotive industry The purchase of a car is a highly involved process when compared with other retail experiences. Despite the range of purchase channels available and the increased level of accessible information...

...Jennifer Rowley; Frances Slack Kiosks have the potential to be a significant application of information technology in retailing, information provision and service delivery. This article discusses and analyses the application of kiosks as a channel for in‐store service delivery. For these kiosks...

...Mohammed A. Al‐Sudairy; N.K.H. Tang Many studies have been carried out on how Information Technology (IT) has transformed ways of doing business, but little is known about IT in the retail food industry in Saudi Arabia. The study reported here is the first to shed light on the usage...

... questions” (2). © MCB UP Limited 1999 Consumer behaviour Fashion Information systems Information technology Retailing United Kingdom Retailers 4 and 5 asserted that footfall data has the potential to be objective, automated and collected consistently on a regular basis...

...Christopher M. Moore Examines the nature and characteristics of information technology (IT) course development and delivery in retail degree/diploma programmes in the UK. While the effective utilization of information technology at both strategic and operational levels is recognized as crucial...

... as uncertainty as to the form that such growth will take. © MCB UP Limited 1994 Distribution Environment Information technology Legislation Property Single market Warehousing This article looks at key trends in the distribution sector and their potential impact on the warehousing...

... and marketing benefits of retailer information technology, all affect the relationship between retailers and their suppliers. These trends are seen at their most extreme in the UK market, which is seen by many as a model for the future of the rest of Europe. In this emerging trading environment, the issues...

...Penelope Ody; Sue Newman Retailing is sometimes defined as having the right goods in the right place at the right time. Latest developments in information technology can ensure that the supply chain runs even more smoothly and efficiently, to get those goods to the shelves even faster. This article...

... waiting for its emergence. Consumer electronics Information technology Retailing © MCB UP Limited 1990 VOLUME 18 NUMBER 2 1990 Electronic Home Shopping: When Does it Begin? Tim Westlake Birmingham Polytechnic INTRODUCTION Electronic Home Shopping (EHS) is a new and developing area...

.... © MCB UP Limited 1990 Computer networks Computer systems Distribution Retailing Information technology VOLUME 18 NUMBER 2 1990 Electronic Data Interchange in the Retail Supply Chain: The Distribution Contractor's Role Alan C. McKinnon Heriot-Watt University INTRODUCTION In reviews...

... alike. The implications of this failure for teleservice prospects in the US in the years ahead are considered. Mail order Retailing Telecommunications industry USA Information technology INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT Teleservices in the US: Two Steps Forward, One...