Issues

Musical consumption, self-control and smartphone addiction: a dual-systems theory perspective and evidence from a survey study

Weihong Ning; Fred D. Davis; René Riedl
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Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance

Xiayu Chen; Carol Xiaojuan Ou; Robert M. Davison
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Fear appeal cues to motivate users' security protection behaviors: an empirical test of heuristic cues to enhance risk communication

Jongpil Park; Jai-Yeol Son; Kil-Soo Suh
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Effects of visit behavior on online store sales performance: personal computer (PC) versus mobile channels

Peng Luo; Eric W.T. Ngai; Yongli Li; Xin Tian
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Health-related fake news during the COVID-19 pandemic: perceived trust and information search

Lei Zheng; Jon D. Elhai; Miao Miao; Yu Wang; Yiwen Wang; Yiqun Gan
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The impacts of ad skip option and ad time display on viewer response to in-stream video ads: the role of perceived control and reactance

Dongwon Choi; Jooyoung Kim
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Toward a comprehensive scale of online shopping experiences: a mixed-method approach

Iryna Pentina; Mohammadali Zolfagharian; Aurélia Michaud-Trevinal
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How does differentiated multichannel collaboration matter? The boom-bust effects on online–offline store images

Yingzhao He; Yan Yu; Meiyun Zuo
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The role of flow consciousness in consumer regret

Sergio Barta; Raquel Gurrea; Carlos Flavián
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Co-creation of services: an online network perspective

Reihaneh Bidar; Alistair Barros; Jason Watson
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Who sells knowledge online? An exploratory study of knowledge celebrities in China

Xiaoyu Chen; Alton Y.K. Chua; L.G. Pee
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Influence of trust and risk on peer-to-peer investment willingness: a bidirectional perspective

Mengfan Zhai; Yuan Chen; Mingxia Wei
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Guest editorial: Digital transformation and consumer experience

Dong-Mo Koo; Jungkeun Kim; Taewan Kim
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The effect of shopping channel (online vs offline) on consumer decision process and firm's marketing strategy

Cheng Xu; Jooyoung Park; Jacob C. Lee
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Emojis and assertive environmental messages in social media campaigns

Tae Hyun Baek; Seeun Kim; Sukki Yoon; Yung Kyun Choi; Dongwon Choi; Hyejin Bang
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From intuition to intelligence: a text mining–based approach for movies' green-lighting process

Jongdae Kim; Youseok Lee; Inseong Song
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Asymmetric effect of feature level sentiment on product rating: an application of bigram natural language processing (NLP) analysis

Yun Kyung Oh; Jisu Yi
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