... Chinese manufacturing firms to empirically test these hypotheses. Findings The interplay among service benefits, adjustment costs and coordination costs results in a nonlinear relationship between servitization and business performance. A negative servitization–performance relationship is observed...

...) and business sectors (service-based versus other) may play an important role. To fill this gap in extant marketing literature, this study aims to test the effects of humor styles among salespersons of different business sectors on relationship quality and business performance. Design/methodology/approach...

... played by RQ in promoting business performance in the palm oil processing sectors, is achieved through translating the effects of organisational resources into improved business performance. Research limitations/implications – The main limitation of this study lies in its cross-sectional nature...

... activities therein. The total number of items became 53. Sales management Business performance Business model B2B services Information systems Industrial marketing and sales management literature have a long tradition of proposing salesperson‐level process models for how to approach...

..., the relationship between dynamic innovation capabilities and breakthrough innovation remains unclear. © Emerald Group Publishing Limited 2013 Breakthrough innovation Dynamic innovation capabilities Open innovation Innovation Taiwan Managers Business performance There are equally conflicting...

... Business performance Organizational performance Taiwan An executive summary for managers and executive readers can be found at the end of this article. Strategic choice has been depicted as a pattern of resource and capability committing choices done by managers in the firm (Andrews, 1971...

... intelligence Firm performance Emerging markets India Business performance Competitive strategy An executive summary for managers and executive readers can be found at the end of this article. This paper explores the relationship between competitive intelligence (CI) practices and the firm's...

..., and discussions regarding how concurrent sourcing affects performance of the market and the hierarchy. © Emerald Group Publishing Limited 2010 Sourcing Business performance An executive summary for managers and executive readers can be found at the end of this article. The term...

... Szántó can be contacted at: zoltan.szanto@uni‐corvinus.hu © Emerald Group Publishing Limited 2010 Channel relationships Sociology Social action Organizational analysis Business performance An executive summary for managers and executive readers can be found at the end of this issue...

... relationships need to be “coped with” rather than controlled (Ritter et al., 2004). Business performance Uncertainty management Conflict An executive summary for managers and executive readers can be found at the end of this issue. Business relationships and networks are important...

... Channel relationships Business‐to‐business marketing Business performance An executive summary for managers and executive readers can be found at the end of this article. This paper shows that interaction between two or more companies depends on its context of performance. Contexts...

... assist practitioners in reducing costs and improving performance. Rajesh Kumar can be contacted at: rajesh.kumar@uis.no © Emerald Group Publishing Limited 2007 Oil industry Gas industry Business performance Critical success factors Cost drivers Norway The analysis shows...

...Brian Low; Yiming Tang; Paul Wang; Yuli Zhang Purpose This study aims to examine the association between a number of variables pertaining to marketing strategy and business performance of small construction firms in Tianjin, China. Design/methodology/approach The paper consists...