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Keywords: Legitimacy
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Journal Articles
Riding the waves: unraveling the influence of legitimacy, regulation, and governance on digital freight matching platform success
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Journal of Business & Industrial Marketing (2026) 41 (6): 697–712.
Published: 06 April 2026
...Pan Qiaohong; Benjamin O.K. Baffoe; Jiping Zhang Purpose The impact and legitimacy of logistics platforms on governance are being diminished due to the unreasonable behavior of some logistics platform participants; as such, government regulations need to be strengthened to revitalize...
Journal Articles
Gaining acceptance for digital servitization: the role of legitimacy in the development of a smart service in established manufacturing ecosystems
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Journal of Business & Industrial Marketing (2024) 39 (11): 2497–2518.
Published: 16 August 2024
... these smart services. Therefore, the authors pose the following research question: How does a manufacturing firm introduce and gain acceptance of new smart services within an established ecosystem? Design/methodology/approach Building on servitization, ecosystem and legitimacy theories, this paper...
Journal Articles
Rich alone or rich together: the impact of value proposition innovation on the product–place co-branding value
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Journal of Business & Industrial Marketing (2024) 39 (8): 1719–1733.
Published: 20 March 2024
...Rong Zhu; Yaoyao Fu; Ao Wen; Jiaxin Zhao Purpose This study aims to examine an emerging product–place co-branding marketing practice in China’s rural areas. The role of this practice in inclusive development is analyzed from the perspectives of value proposition innovation, market legitimacy...
Journal Articles
Seeds of demand-side legitimacy: when do existing companies procure from B2B startups?
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Journal of Business & Industrial Marketing (2022) 37 (12): 2432–2441.
Published: 27 January 2022
...Safal Batra; Vishal K. Gupta; Sunil Sharma; Rahul Yadav Purpose The purpose of this study is to investigate potential lenders of legitimacy for business-to-business (B2B) startups as reflected in the willingness of potential customers to do business with startup firms. This study theorizes...
Journal Articles
Investigating corporate social irresponsibility (CSIR) and its impact on social judgments in the weak institution: moderating the role of corporate ability
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Journal of Business & Industrial Marketing (2021) 36 (5): 749–764.
Published: 04 February 2021
... of corporate social irresponsibility (CSIR) in the weaker institution and its effect on legitimacy and reputation. The presence of corporate ability moderates the impact of CSIR on legitimacy and reputation. Design/methodology/approach A list of manager’s contact information was generated from an online...
Journal Articles
Sustainable housing development: the legitimacy-seeking perspective
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Journal of Business & Industrial Marketing (2021) 36 (6): 1027–1041.
Published: 20 November 2020
... Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Rapid urbanization and the influx of rural residents to urban cities has led to the growth of informal settlements globally. Drawing on institutional theory, this paper aims to examine institutional actors’ legitimacy...
Journal Articles
Is co-created value the only legitimate value? An institutional-theory perspective on business interaction in B2B-marketing systems
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Journal of Business & Industrial Marketing (2021) 36 (2): 337–354.
Published: 05 September 2020
... and legitimization for value co-creation processes. Section 2 provides a theoretical model of value co-creation based on insights from the institutional theory of organizations. Sections 3 and 4 draw on the conceptual discussion to develop propositions relating to value co-creation and legitimacy. Section 5...
Journal Articles
Outsidership vs insidership – internationalization of health-care SMEs
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Journal of Business & Industrial Marketing (2021) 36 (11): 2025–2036.
Published: 05 June 2020
... internationalizing. The following research questions are posed: How do firms in complex health-care markets build network relationships? How is business market knowledge developed and legitimacy acquired to overcome the liability of outsidership? Design/methodology/approach The paper uses a multiple-case...
Journal Articles
The intersection of legitimacy needs, actions and reform policy: the case of private higher education
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Journal of Business & Industrial Marketing (2019) 34 (5): 1041–1053.
Published: 11 June 2019
...Brian Low Purpose This paper aims to examine how a combination of legitimacy needs and actions (LNAs) can shed light on the legitimacy behaviour of private higher education institutions (PHEIs) operating in an institutional business environment that is witnessing significant public–private sector...
Journal Articles
Validation of organizational innovation as a creative learning process
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Journal of Business & Industrial Marketing (2019) 34 (3): 643–650.
Published: 02 November 2018
... deductively builds on a theoretical pre-understanding derived from extant literature related to management innovation and organizational legitimacy, and inductively draws on information gleaned from three in-depth case studies. Findings The study shows that the validation phase in the innovation process...
