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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09596119610115970. When citing the article, please cite: Nerilee Hing, (1996), “Maximizing franchisee satisfaction in the restaurant sector”, International Journal of Contemporary Hospitality Management, Vol. 8 Iss: 3, pp. 24 - 31.
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1999
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