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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000002529. When citing the article, please cite: Steven S. Armstrong, (1991), “Another Note on Survey Return Rates”, Journal of Services Marketing, Vol. 5 Iss 2 pp. 17 - 22.
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© MCB UP Limited
1991
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