Keywords: Electronic word of mouth
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Journal Articles
Journal Articles
Journal of Consumer Marketing (2023) 40 (7): 1002–1016.
Published: 20 November 2023
...Brittany Beck; Melanie Moore Koskie; William Locander Purpose This study aims to contribute to the ongoing discussion of how consumers approach shopping directly via social media by explicating decisions related to trust on social media and how various types of electronic word of mouth (eWOM...

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