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Keywords: Online shopping
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Journal Articles
The components of perceived quality and their influence on online re-purchase intention
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2025) 42 (1): 38–55.
Published: 19 November 2024
... Eastman is the corresponding author and can be contacted at: jeastman@fgcu.edu 24 04 2024 12 07 2024 10 09 2024 01 10 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Quality Online shopping Re-purchase intention...
Journal Articles
Inaction inertia in online shopping: impact of promotional formats and sequence
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2024) 41 (4): 439–458.
Published: 30 April 2024
... the inaction inertia effect in online shopping, under the assumption of economic equivalence. Design/methodology/approach The authors performed two online experiments and analyzed the data by analysis of variance. Findings The findings indicate that, under the premise of economic equivalence: Monetary...
Journal Articles
Systematic review of gender differences and similarities in online consumers’ shopping behavior
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2022) 39 (1): 29–43.
Published: 30 November 2021
...Maria Kanwal; Umar Burki; Raza Ali; Robert Dahlstrom Purpose This study aims to systematically examine gender specific behavioral differences and similarities in online shopping consumers, underlying theories for such differences and similarities and moderating and mediating roles of gender...
Journal Articles
Online shopping cart abandonment: a consumer mindset perspective
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2020) 37 (5): 487–499.
Published: 31 March 2020
...Daniel Rubin; Chrissy Martins; Veronika Ilyuk; Diogo Hildebrand Purpose While the popularity of online shopping has increased in recent years, surprisingly little research has examined the factors affecting consumers’ behavior in this context. Furthermore, though a widespread problem for companies...
Journal Articles
Antecedents and consequences of flow state in e-commerce
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2019) 36 (2): 264–275.
Published: 21 February 2019
... Limited Licensed re-use rights only Zachary Johnson can be contacted at: zjohnson@adelphi.edu Online shopping Satisfaction E-commerce Websites Flow Atmospherics The importance of e-commerce continues to grow because of not only its own profitability but also its role in driving...
Journal Articles
A cross‐generational examination of electronic commerce adoption
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2011) 28 (4): 261–268.
Published: 28 June 2011
.... Social implications Online shopping could become the boon of the elderly by eliminating physical stresses of shopping. Originality/value The paper provides managers with a rare analysis of age differences in attitudes toward and participation in online shopping. Unlike prior generations, older...
