Keywords: Premium service
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Journal of Consumer Marketing (2026) 43 (5): 639–652.
Published: 17 February 2026
.... Findings Results confirm a four-factor masstige model comprising brand knowledge and prestige, perceived quality, excitement and status, and the newly introduced premium service dimension. The addition of Premium Service capturing after-sales experience, salesperson expertise and service environment...

or Create an Account

Close subscription notice
Close access options