Keywords: Science quality
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Journal Articles
Journal of Consumer Marketing (2000) 17 (1): 73–87.
Published: 01 February 2000
...Craig Shoemaker Mark   Gabbott and Gillian   Hogg . Consumers and Services . John Wiley & Sons , 1998 . 300 pp. , ISBN: ISBN 0471962694   $54.95 (paperback) Services marketing Service industries Consumer behaviour Science quality The most marked...

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