Issues

Special Issue: Challenges and Prospects of AIoT Application in Hospitality and Tourism Marketing. Guest Editors: Meng-Jun Hsu, Hiram Ting, Tsz-Wai Lui, Shih-Chih Chen, Jun-Hwa Cheah

Guest editorial: Challenges and prospects of AIoT application in hospitality and tourism marketing

Meng-Jun Hsu; Hiram Ting; Tsz-Wai Lui; Shih-Chih Chen; Jun-Hwa Cheah
View articletitled, Guest editorial: Challenges and prospects of AIoT application in hospitality and tourism marketing
Open the PDF for in another window
Add to Citation Manager for Guest editorial: Challenges and prospects of AIoT application in hospitality and tourism marketing

Impact of multisensory extended reality on tourism experience journey

Halim Budi Santoso; Jyun-Cheng Wang; Nila Armelia Windasari
View articletitled, Impact of multisensory extended reality on tourism experience journey
Open the PDF for in another window
Add to Citation Manager for Impact of multisensory extended reality on tourism experience journey

Voice assistants in hospitality: using artificial intelligence for customer service

Dimitrios Buhalis; Iuliia Moldavska
View articletitled, Voice assistants in hospitality: using artificial intelligence for customer service
Open the PDF for in another window
Add to Citation Manager for Voice assistants in hospitality: using artificial intelligence for customer service

Technostress and the smart hospitality employee

Weilin Wu; Wynne Chin; Yide Liu
View articletitled, Technostress and the smart hospitality employee
Open the PDF for in another window
Add to Citation Manager for Technostress and the smart hospitality employee

Is virtual reality technology an effective tool for tourism destination marketing? A flow perspective

Hsuan Hsuan Chang; Chin Chung Chiang
View articletitled, Is virtual reality technology an effective tool for tourism destination marketing? A flow perspective
Open the PDF for in another window
Add to Citation Manager for Is virtual reality technology an effective tool for tourism destination marketing? A flow perspective

Learning effectiveness of 3D virtual reality in hospitality training: a situated cognitive perspective

Tsz-Wai Lui; Lakshmi Goel
View articletitled, Learning effectiveness of 3D virtual reality in hospitality training: a situated cognitive perspective
Open the PDF for in another window
Add to Citation Manager for Learning effectiveness of 3D virtual reality in hospitality training: a situated cognitive perspective

The mediation effect of marketing activities toward augmented reality: the perspective of extended customer experience

Shih-Chih Chen; Tung-Hsiang Chou; Tanaporn Hongsuchon; Athapol Ruangkanjanases; Santhaya Kittikowit; Tse-Ching Lee
View articletitled, The mediation effect of marketing activities toward augmented reality: the perspective of extended customer experience
Open the PDF for in another window
Add to Citation Manager for The mediation effect of marketing activities toward augmented reality: the perspective of extended customer experience

The role of virtual reality interactivity in building tourists’ memorable experiences and post-adoption intentions in the COVID-19 era

Wilson K.S. Leung; Man Lai Cheung; Man Kit Chang; Si Shi; Sin Yan Tse; Lenny Yusrini
View articletitled, The role of virtual reality interactivity in building tourists’ memorable experiences and post-adoption intentions in the COVID-19 era
Open the PDF for in another window
Add to Citation Manager for The role of virtual reality interactivity in building tourists’ memorable experiences and post-adoption intentions in the COVID-19 era

Facing the era of smartness: constructing a framework of required technology competencies for hospitality practitioners

Hsuan Hsu; Kuo-Feng Tseng
View articletitled, Facing the era of smartness: constructing a framework of required technology competencies for hospitality practitioners
Open the PDF for in another window
Add to Citation Manager for Facing the era of smartness: constructing a framework of required technology competencies for hospitality practitioners

Impact of customer experience on attitude and utilization intention of a restaurant-menu curation chatbot service

Jiyoung Yoon; Hyunji Yu
View articletitled, Impact of customer experience on attitude and utilization intention of a restaurant-menu curation chatbot service
Open the PDF for in another window
Add to Citation Manager for Impact of customer experience on attitude and utilization intention of a restaurant-menu curation chatbot service

“Value for money?” Exploring the consumer experience on shared accommodation platforms: evidence from online reviews in China

Xiaoqian Zhuo; Wei-Tsong Wang
View articletitled, “Value for money?” Exploring the consumer experience on shared accommodation platforms: evidence from online reviews in China
Open the PDF for in another window
Add to Citation Manager for “Value for money?” Exploring the consumer experience on shared accommodation platforms: evidence from online reviews in China

Establishing a blockchain online travel agency with a human–computer interaction perspective

Kuo-Wei Su; Po-Chih Chiu; Tzu-Hsiang Lin
View articletitled, Establishing a blockchain online travel agency with a human–computer interaction perspective
Open the PDF for in another window
Add to Citation Manager for Establishing a blockchain online travel agency with a human–computer interaction perspective