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Purpose

The purpose of this paper is to investigate the mechanism between transformational leadership (TL) and organizational commitment (OC) using job characteristics as a mediator and participative and directive leadership (DL) as moderator.

Design/methodology/approach

The authors used a questionnaire-based survey to collect data from 563 employees working in the banking industry.

Findings

The data were analyzed using structural equation modeling. The findings confirmed the mediating role of job characteristics and moderating role of both participative and DL styles between TL and OC.

Research limitations/implications

The data for this study were collected at one point of time and it has implications for the policymakers and bankers.

Originality/value

The study is novel as it highlights the importance of job characteristics, participative and DL styles in understanding the relationship between TL and OC.

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