What One Manager Learned in “The Looking Glass” and How He Learned It

The Looking Glass simulation was developed by behavioural scientists at the Centre for Creative Leadership, North Carolina. Looking Glass, Inc is one of the best known examples of a realistic behavioural simulation. Such simulations allow managers to be studied and trained in situations closely approximating their natural environment. A condensed version of an article which follows one manager through the simulation is presented, giving an insight into the process of self‐assessment and self‐discovery that can take place.