How One Organisation Uses “The Looking Glass, Inc.” Available to Purchase

The experience of the First Union Corporation bank using “The Looking Glass, Inc”, a “catalyst experience” in a four‐day management development programme, is described. The bank chose this programme to meet corporate needs and the needs of the training and development department. A brief overview of the programme is given. Its success is reflected by those managers who were LGI subordinates of LGI managers and who are now real‐life subordinates of these managers. It is an exceptional tool for providing managers with valuable feedback about themselves in a climate conducive to interpersonal growth.