Keywords: Business improvement
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Journal Articles
Journal of Management Development (2005) 24 (2): 116–131.
Published: 01 February 2005
... Emerald Group Publishing Limited 2005 Organizational change Business improvement National Health Service Problem solving Goldratt (1984) proposed the theory of constraints (TOC) as a scientific process for generic problem solving, particularly in manufacturing industries and it has...
Journal Articles
Journal of Management Development (2004) 23 (5): 456–468.
Published: 01 June 2004
.... Performance monitoring Feedback Business improvement Multisource feedback has become increasingly popular in recent years (Hedge etal., 2001). Dalessio (1998) defines multisource feedback as evaluations gathered about a focal manager from two or more rating sources that may include self...

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