... and employee task and CP. The study also examines differential role of two foci of employee commitment in analyzing the main effects. © Emerald Group Publishing Limited 2015 Individual behaviour Motivation (psychology) Organizational commitment Individual psychology Job attitudes Dozens...

...Jean-Sébastien Boudrias; Jean-Luc Bernaud; Patrick Plunier Purpose – The purpose of this paper is to empirically verify a theoretical model of candidates' feedback integration in the context of individual psychological assessment (IPA). Design/methodology/approach – Structural equation...

... research suggest that: H3. There is a positive relationship between internal equity and pay level satisfaction. Pay structures Equity theory Managers Justice Employees Individual psychology In models of pay satisfaction, pay comparisons and pay fairness have been accorded...

... Individual psychology Emotional intelligence Assessment centres Emotion recognition and assessment center performance: more than meets the eye (for some). Research on the importance of emotional intelligence (E‐IQ) in work settings is growing rapidly (e.g. Brotheridge and Lee, 2008 ; Byron, 2008...

... of delivery. © Emerald Group Publishing Limited 2009 Individual psychology Personal health Social interaction Call centres Customer service management Face‐to‐face communications Emotional labour refers to the “effort, planning, and control required to display organisationally...

... a psychological state of wellbeing may function better than employees who experience emotional deficit. © Emerald Group Publishing Limited 2009 Emotional intelligence Self esteem Individual psychology The 1990s were witness to a growing interest on the part of scholars and practitioners alike...

... quantitative data on generational differences controlling for age. This empirically based look at generations in the workplace should be useful to managers and workers. © Emerald Group Publishing Limited 2008 Age groups Workplace Individual psychology Interpersonal relations In today's...

... Sociology of work Family Individual psychology The growing interest in work‐life balance may originate from changes in many global and local domains. For example, the traditional family consisting of the husband going out to work and the wife staying at home to look after the children is now less...

... 2004 Call centres United Kingdom Performance measures Individual psychology Call centres are offices established by organisations to deliver services remotely over the phone and thus replacing the need for face‐to‐face interactions with customers (Richardson, 1994) and significantly...