...Na Zhu; Xinhui Liu; Chiou-Shiu Lin Purpose Drawing on the job demands-resources model, this study aims to investigate how patient incivility affects healthcare professionals' attention-to-detail behavior via ego depletion and how relational energy moderates this process. Design/methodology...

... discrimination Older employees Job demands-resources model According to the International Labor Organization (2018) , the proportion of labor force aged 40 years or above worldwide will increase from 47.1% in 2018 to 51.2% in 2030, implying that one in two working adults will be aged 40 years or above...

.... Emotional exhaustion Dedication Conservation of resources theory Desired retirement age Job demands-resources model The combination of declining birth rates and increasing life expectancy is one of the most important challenges of the labor markets in most Western countries (Wang and Shi, 2014...

... of Applied Psychology , Vol. 78 No. 1 , pp. 98 - 104 . Demerouti, E. , Bakker, A.B. , Nachreiner, F. and Schaufeli, W.B. (2001), “ The job demands-resources model of burnout...